How we help our customers succeed with their web and mobile projects

Team member
Sacha
Digital Marketer & PM
Over the years and hundreds of projects, we've realized that certain tasks can be especially time-consuming. And that these tasks can waste even more of our customers' time. This can slow down the pace of projects, increase friction, and lead to frustrated collaboration. So we identified the main problems and created tools and resources to address them. We've also put in place a dedicated methodology, to improve collaboration with our customers, while increasing our quality of service as a web agency. We present them to you today!

Snaperies, a free tool for resizing images

Content management, i.e. managing articles, images or links, is a task that is all too often underestimated and sometimes tedious. This is partly due to the panoply of tools that abound on the net, promising everyone that managing and publishing on the web is easy!

By Delivering Turnkey websites, our customers can come up against recurring problems:

  • How do I insert good quality images at the right size?
  • Can I use my logo as the main image in an article? (Look no further: the answer is “NO”)
  • What format do I need to use for the image to display properly?
  • How do I cut my image?

The problem is that even though we've introduced clear instructions into the content editor, you still need to know which tools to use to manage these images, so we're pleased to introduce you to our new tool for resizing images for the web:”Snaperies

Snaperies, a simple tool for preparing pictures for a website and exporting them in.webp format

With Snaperies, the principle is simple:

  1. Crop your image to the desired ratio
  2. Export as.webp

Webp files are optimised for the web, to maintain optimum image quality while greatly reducing file size.

Thanks to Snaperies, this means you can have an image in the right format for your content, while considerably reducing its size. And what's more: reduced image size also means reduced loading time.

This allows you to improve the user experience of your website, as well as encouraging search engines to rank you better. And yes, optimizing page load times is an important part of search engine optimization. There's a good chance that Google will take this into account and rank your pages higher than those of your competitors, who may have pages that are heavy to load! (And if this isn't the case, we can always Help you with your SEO)

Snaperies is currently still in beta, and we're aiming for continuous improvement. It has already enabled us to communicate more clearly with our customers about the different frames and image formats we expect. The tool also provides guidance for our customers, offering advice on the formats to use and previews.

Try it now and tell us what you think! (in French only, for now)

Tailor-made resources for documented support

Once the web/mobile application or website creation projects have been delivered, we continue to support our customers. In addition to our image resizing tool, we guarantee fast availability and provide our customers with dedicated support resources free of charge.

These resources Offer information on content publishing and, for example, on creating accounts on dedicated tools.

Tailor-made content enables our customers to carry out specific actions

These resources evolve and are updated regularly. Feel free to check them out regularly, or sign up to our newsletter!

A proprietary methodology for well-executed projects

At Coteries, we focus on a personalized working methodology, based on our many past and present collaborations, to provide the best working conditions for the success of our customers' web projects.

Our methodology is based on a planning that is both consistent and adaptive: we set up sprints, generally lasting two weeks, divided into two one-week phases, while communicating clearly and in a standardized way with our clients about the objectives of each sprint.

A phase corresponds to the completion of a series of tasks by Coteries or by the client: reviewing this or that content, supplying images, validating the design, etc. Like a sprint, a task is limited in time.

At the end of each sprint, Coteries presents the deliverables and the progress of the project. This process is then repeated until the project is completed.

Sprints at Coteries enable us to bring web and mobile projects to a successful conclusion

Thanks to this methodology, customers have a clear vision of the project's progress and can project themselves into the future, while project management becomes more structured and organised, enabling us to monitor several projects at the same time, even large ones!

The Coteries Assistant, a custom project management tool

Building a website or a web or mobile application requires excellent communication between the various parties involved, and, if some people don't like it, a significant proportion of a project's budget is spent on... managing it! (That's why we guide our customers through our methodology using our in-house project management tool: the Coteries Assistant. This assistant provides an efficient means of exchanging and recording important information. Everything is at your fingertips: planning, communication, tasks, tickets, etc.

The Coteries Assistant gives both the team and our customers access to the information they need to deliver web and mobile projects efficiently.

The tool is entirely customized to be used by the team at Coteries, with a large part of it not visible to our customers: workload management, time tracking, lead follow-up, and more.

Without defining rigid procedures while making it a living hell, the development of our own project management application is a way of providing us and our clients with a real solution and best practices for solving day-to-day problems, which is why all these tools are integrated into our client experience in an ergonomic way.

If you'd like to take advantage of all this, contact us and let's review your project!

Let's work together!

Tell us about your project or need, without commitment ! Of course, we guarantee the highest confidentiality.
Team member
Sébastien
Co-founder
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